Upgrading an earlier version of Fathom

You can upgrade an earlier version of Fathom. Note that the upgrade installs Fathom in the same directory as the existing Fathom, so you are not able to specify the installation directory.

Be sure to have the serial and control numbers for Fathom and the SNMP Adapter (if applicable) handy before you begin the upgrade. These numbers are included in your Fathom media kit.

Caution: Before you begin to upgrade your Fathom installation, be sure to back up your entire Fathom install directory.

To upgrade Fathom:

  1. Stop the AdminServer. If you do not stop the AdminServer, the install will detect that the AdminServer is running and will discontinue the installation process.
  2. Insert the installation CD into your CD-ROM drive. (If the CD does not run automatically, double-click setup.exe in the root directory of the CD.)
  3. The Installation Mode Option dialog box appears:

  4. Choose the Upgrade Install option, and click Next. The Upgrade Versions dialog box appears:
  5. Select one of the installed versions of Fathom to upgrade, and click Next. The Welcome dialog box appears:
  6. The Welcome dialog box reminds you to close other running Windows programs.

  7. Click Next. The Serial Number and Control Codes dialog box appears:
  8. Enter the serial number and control numbers for Fathom in the Serial Number and Control Numbers fields; then click Accept. The Product(s) to be installed list updates to include Fathom Management.
  9. If applicable, enter the serial number and control numbers for the SNMP Adapter in the Serial Number and Control Numbers fields; then click Accept. The Product(s) to be installed list updates to include the SNMP Adapter.
  10. Click Next. The Summary dialog box appears:
  11. Review the summary.
  12. Click Back if you need to make any changes, or click Next to continue if the options are correct. The upgrade proceeds and displays messages that indicate the status of the upgrade.
  13. The following question appears:

  14. Click Yes to add the Management Console shortcut; otherwise, click No.
  15. The Complete Setup Done dialog box appears:

  16. Click Finish.
  17. Restart the AdminServer.

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