Other preliminary tasks

There are several other tasks you must perform before you install Fathom.

To prepare to install Fathom:

  1. Make sure that you have a valid product (OpenEdge 10.0B or Progress Version 9.1D) installed.
  2. If you are installing Fathom against Progress Version 9.1D (and the required service pack) and you intend to use Fathom's remote monitoring feature, you cannot include spaces in either the Fathom or Progress install directory name (on either the Fathom machine or the remote machine). If there are spaces in any of the names, the AdminServer will not start and you will not be able to perform remote monitoring.

    If you have already installed Progress in a directory whose name has spaces and you do want to use Fathom's remote monitoring feature, you must uninstall and reinstall it in a directory whose name does not contain spaces.

  3. If you have Progress Version 9.1D installed, install the latest service pack. See the "Progress Version 9.1D" section for details.
  4. Note that you must install the service pack before you install Fathom.

  5. Obtain the serial number and control numbers for your installation of Fathom and the SNMP Adapter (if you have purchased the SNMP Adapter license). This information is shipped with the Fathom installation media.
  6. Obtain administrative privileges on the machine on which you are installing Fathom. You cannot install unless you are logged in as administrator or have administrative privileges associated with your account. For more information, see your Windows documentation or consult with your system administrator.

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