Installing Fathom for the first time

Be sure to have the serial and control numbers for Fathom and the SNMP Adapter (if applicable) handy before you begin the installation. These numbers are included in your Fathom media kit.

To install Fathom for the first time:

  1. Stop the AdminServer. If you do not stop the AdminServer, the install will detect that the AdminServer is running and will discontinue the installation process.
  2. Insert the installation CD into your CD-ROM drive. If the CD does not run automatically, double-click setup.exe in the root directory of the CD.
  3. The following message appears:

  4. Do one of the following:
    • Click Yes if you intend to monitor remote resources.
    • If you are installing Fathom against Progress Version 9.1D (and the appropriate service pack) and the Progress installation is in a directory whose name has spaces, the following message appears:

      Click OK to end the installation. Then uninstall Progress Version 9.1D, reinstall it in a directory name without spaces, and begin the Fathom installation.

    • Click No if you do not intend to monitor remote resources. The Installation Mode Option dialog box appears.
  5. From the Installation Mode Option dialog box, select whether you are installing either a new instance of Fathom or an additional product. If no existing Fathom installation is detected, the only installation mode option presented is New Install:
  6. If you already have either an OpenEdge 10.0B or a Progress Version 9.1D installation that is associated with an existing Fathom installation, the Additional Product Install option is also available:

    You can use the Additional Product Install option to install, for example, the SNMP Adapter for an already existing Fathom installation. See the "Installing additional Fathom-related products after installing Fathom" section for details.

  7. Choose New Install, and click Next. The Welcome dialog box appears:
  8. The Welcome dialog box reminds you to close other running Windows programs.

  9. Click Next to continue. A dialog box appears with the list of OpenEdge or Progress products that you can associate with your installation of Fathom:
  10. It is important to realize that each Fathom installation is associated with one particular OpenEdge or Progress product. If you have multiple versions of OpenEdge or Progress, you must have an individual Fathom installation for each version.

    If you upgrade or install another OpenEdge or Progress product, you must install Fathom again for the upgrade and for the additional product. Because of the association between Fathom and OpenEdge or Fathom and Progress, you should always uninstall Fathom before uninstalling the OpenEdge or Progress product. See the "Uninstalling Fathom on Windows" section for more information.

    If there are no OpenEdge or Progress products that are compatible with Fathom, or no available products to associate with this installation of Fathom, you see an error message and the Fathom install cannot continue. Click OK to end the installation.

  11. If you do have one or more OpenEdge or Progress products you can associate with the installation of Fathom, select one and click Next to continue. In some cases, you might see a warning like this:
  12. The message indicates that you have a valid OpenEdge or Progress product, but the product does not have database support. The Fathom installation will complete after you click OK. However, your installation will not support any database utilities and you will not be able to save trend (historical) data.

    The appearance of the message does not mean that the installation will stop at this point. After the Fathom installation completes, you can do one of the following:

    • Ignore the message. You might be deploying Fathom just to monitor TCP/IP ports, for example, and have no need to store trending data.
    • Configure Fathom to save trending data on a remote machine. The remote machine must have Fathom installed along with an Enterprise, a Workgroup, or a Personal database.
    • Install an Enterprise, a Workgroup, or a Personal database on the local machine.
    • See the "Product support" section for more information about OpenEdge or Progress products.

      In addition, you might see a warning like this:

      The warning indicates that you have a valid OpenEdge or Progress product, but the product does not contain an OpenEdge or a Progress client. The Fathom installation will complete after you click OK. However, your installation will not support trend (historical) reports.

      You can do one of the following after the Fathom installation completes:

    • Ignore the message. You might be deploying Fathom just to monitor TCP/IP ports, for example, and have no need to generate reports.
    • Install an OpenEdge product or Progress Version 9.1D (and applicable service pack) product that contains a client.
  13. Click OK. The Serial Number and Control Codes dialog box appears:
  14. Enter the serial number and control numbers for Fathom in the Serial Number and Control Numbers fields; then click Accept. The Product(s) to be installed list updates to include Fathom Management Standard Edition.
  15. If applicable, enter the serial number and control numbers for the SNMP Adapter in the Serial Number and Control Numbers fields; then click Accept. The Product(s) to be installed list updates to include the SNMP Adapter.
  16. Click Next. The Choose Destination And Working Path Directories dialog box appears and identifies where the Fathom installation will create these directories:

  17. Specify the destination and working directories. Do not include spaces in either directory name. You can change the defaults by choosing the Browse buttons.
  18. Note: If you are installing multiple instances of Fathom on a system that has multiple versions of OpenEdge or Progress installed, make sure that each instance of Fathom has a unique Destination Directory and a unique Working Directory.

  19. Click Next. The Select Program Folder dialog box appears and allows you to accept the default folder FATHOM, specify another folder, or select an existing folder:
  20. Specify the Program Folder for Fathom in the Program Folders field, and click Next.
  21. Note: If you are installing multiple instances of Fathom on a system that has multiple versions of OpenEdge or Progress installed, make sure that each instance of Fathom has a unique Program Folder name.

    The Summary dialog box lists the choices you made in the previous dialog boxes:

  22. Review the summary information for this installation.
  23. Click Back if you need to make any changes, or click Next to continue if the options are correct. The installation proceeds and displays messages that indicate the status of the install.
  24. The following question appears:

  25. Click Yes to add the Management Console shortcut; otherwise, click No.
  26. The Complete Setup Done dialog box appears:

  27. Click Finish. A subsequent dialog box appears and allows you to decide whether you want to reboot now or later. (Note that you will need to reboot your machine before starting Fathom.)
  28. Restart the AdminServer.

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