Uninstalling Fathom on Windows

Always uninstall Fathom before you uninstall the OpenEdge or Progress product that it is associated with.

Caution: If you want to save trending data, be sure to back up the <fathom-install-dir>\db before removing the Fathom installation.

Note that reports and logs are stored in the Fathom Work directory and will not be removed when you uninstall Fathom.

To uninstall Fathom:

  1. Stop the FathomTrendDatabase.
  2. You can use either Progress Explorer or the following command:

    dbman -stop FathomTrendDatabase 
    

    The AdminServer must be running in order to stop the FathomTrendDatabase.

    If you receive a warning during the uninstall that the fathom.db is in use, the FathomTrendDatabase has not been stopped.

  3. Stop the AdminServer.
  4. If you receive a warning during the uninstall that either pphelper.dll or osmetrics.dll is in use, the AdminServer has not been stopped.

  5. If you have WebSpeed installed, stop the Web servers.
  6. If you receive a warning during the uninstall that wsmsgp.dll is in use, the Web servers have not been stopped.

  7. Choose Fathom Uninstall.

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