The detail frame
Detailed information about each outstanding, individual, open alert appears on its own Alert details Summary page, as shown in Figure 2–7.
Figure 2–7: Alert details Summary page
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To display an Alert details Summary page, click either an individual resource name in the list frame that has an alert icon or the link in the alert box that displays on a resource's Resource Monitoring Summary page.
The Alert details Summary page is comprised of:
The remaining information in this section describes each of these elements. For information about clearing an individual alert, see the "Clearing individual alerts" section.
Navigating the Alert details Summary page
Table 2–2 identifies and describes the buttons on the Alert details Summary page that allow you to navigate the alerts.
Table 2–2: Alert details Summary page buttons Click . . . To . . . Previous Display the previous alert on the Alert details Summary page. Next Display the next alert on the Alert details Summary page. Clear Clear an alert that is currently displayed. Mark Seen/Unseen Mark the current alert as seen or unseen.Quick reference information about Unseen alerts displays as a total number next to the Alerts category on the menu bar. Seen and Unseen alert status also displays on individual alerts in the Resource list frame view when you use ToolTips. See the "The main menu bar" section and the "Selecting the Resources category" section for more information. Bulk Clear Display a page from which you can clear all alerts that meet defined criteria. See the "Clearing alerts in bulk" section for details about the Bulk Clear process.
Alert details
Alert details include the following information:
- Container — The name of the resource container. You can click this link to display the container's detail page.
- Resource — The resource's name. You can click this link to display the resource's detail page.
- Severity — The severity level of the alert: Severe, Error, Warning, or Information.
- Seen by — Who has viewed the alert.
- First occurrence and Last occurrence — When the alert was first and last noticed by OpenEdge Management.
- Occurrence count — The total number of times the alert has been generated. An alert can be triggered many times if a given condition exists, but the action that is associated with the alert will be run only when the alert is initially triggered. OpenEdge Management increments the Occurrence count field for this initial triggering and each subsequent triggering of an alert.
- Reason — The reason the alert occurred.
If you intend to clear an alert, you can optionally enter some relevant text about the alert in the space provided. The Confirm clearing of alerts option is selected by default. When you click Clear to remove an alert, OpenEdge Management automatically asks you to confirm that you want to clear the alert. If you do not want to confirm clearing an alert, remove the check mark from the Confirm clearing of alerts check box. See the "Clearing alerts through the management console" section for more information.
General Alert Statistic and Legend
The Alert Statistics, Resource Statistics, and Legend sections provide data relevant to all outstanding alerts. The following list briefly describes each of these sections:
- Alert Statistics — Displays a running tally of the number of open and unseen alerts. The Last field displays the date and time that the last alert occurred.
- Resource Statistics — Displays a running tally of the number of monitored resources across all containers, the total number of alerts currently registered, and the percentage of the alerts per total number of resources.
- Legend — Displays static reference details that identify the specific icon with its associated severity level. Depending on the page you are displaying in OpenEdge Management, either the icon or its associated text is used to identify severity.
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