Progress
Application Development
Environment — Getting Started
Business Scenario
The architecture of the SportsPro Order Tracking System reflects a possible solution to a hypothetical but realistic business problem. Imagine that you are the general manager of a growing sporting goods distribution company. You find that your sales people are spending too much time responding to customers’ inquiries about the status of existing orders and too little time generating new orders. Your solution is to institute an order tracking help desk to enter the new orders for the sales people and to field customer inquiries.
You start designing an application that allows users to look up a customer’s information as quickly as possible. You want the application structured so the information users need most often is the easiest to access. You determine that users most often need to:
- Enter new orders
- Search for a customer
- Enter a new customer
- Change customer information, such as an address or phone number
- Check inventory quantities
- Search for an order
- Check on the shipping status of an order as a whole
- Retrieve information about specific items that were ordered
- Modify lines in an order
After you know what information you want your application to include, and you create a database that contains the information you need to query for this information, you can begin the development phases.
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