Progress
Application Development
Environment — Getting Started


Progress Technical Support Centers

The Americas Support Center supports Progress Software distributors, ISVs, and direct end users in North and South America. Support is provided in English for North America and Spanish and Portuguese for Latin America through phones, faxes, e-mail messages, and the Web.

Technical Support Center In the Americas

The Technical Support Center in the Americas is divided into five groups:

Technical Support Center In Europe, Middle East, and Africa

The Europe, Middle East, and Africa (EMEA) Technical Support Center supports Progress Software distributors, ISVs, and direct end users in the EMEA region. Support is provided in 10 different languages to satisfy the requirement that EMEA supply telephone coverage in native languages. The engineers all belong to a language team to ensure proper telephone coverage. They also belong to one or more skill groups, which are defined around different areas of the Progress product set.

Technical Support Center In Asia Pacific

The Asia Pacific Support Center supports Progress Software subsidiaries, distributors, ISVs, and direct end users in the Asia Pacific region. Support is provided in English through phones, faxes, e-mail messages, and the Web.

For further information, please refer to the document How to Use Technical Support located on the Progress Software Web site at http://www.progress.com/support.


Copyright © 2004 Progress Software Corporation
www.progress.com
Voice: (781) 280-4000
Fax: (781) 280-4095