Progress
Application Development
Environment — Getting Started
Contacting Technical Services
Technical Support provides assistance with products according to the Progress Software Product Life Cycle for Progress Products Document.
Basic Service is provided for Active and Functionally Stable versions of the product. Limited Basic Service is offered for products and versions that have reached the Mature or Retired status.
Our goal is to provide the best support possible to our customers. We define a customer as an organization that has a valid maintenance contract with Progress Software Corporation. To maintain high quality support, it is important that we service and support those customers who have contracts with Progress Software.
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