WebSpeed
Installation and
Configuration Guide
Product Life Cycle
Progress Software Corporation has developed a Product Life Cycle designed to help communicate the product development and technical support resources available during a product’s life span. The Product Life Cycle outlines the different product stages starting from the first commercial shipment (FCS) of the product to eventual product retirement, as well as the life cycle status for each Progress Software product. This information will help you develop your product plans with the knowledge and understanding of the product life cycle plans. To assist you with migration and transition strategies, Progress Software offers a wide variety of education courses and consulting services. This document does not address Progress Software’s future product plans. Please be advised that the information contained in this document is subject to change by Progress Software without notice. For further information, please contact your Progress Software representative or visit The Progress Software Web site at
www.progress.com
.The four phases in the Product Life Cycle are:
- Active—Active Phase products are fully supported and receive new features and enhancements. Progress Software recommends that customers begin all new projects with Active Phase products, and migrate existing applications to Active Phase products as soon as possible. If product problems are found, Progress Software Technical Support will provide BasicService by working with customers towards an appropriate resolution. Progress Software will evaluate certifying Active Phase products with new hardware platforms, operating systems, and third-party databases.
- Functionally Stable—Functionally Stable Phase products are fully supported but do not receive new features. If product problems are found, Progress Software Technical Support will provide BasicService by working with customers towards an appropriate resolution. Progress Software will evaluate certifying Functionally Stable Phase products with new hardware platforms, operating systems, and third-party databases.
- Mature—Mature Phase products do not receive new features and are supported in a limited fashion. You can continue to deploy existing applications built on Mature Phase products. However, Progress Software strongly recommends that customers use newer versions to build next-generation products. Mature Phase products will NOT be certified with new hardware platforms, operating systems, or third-party databases.
Due to the advanced age of Mature Phase products, Progress Software provides only Limited BasicService. The skills and resources required for supporting Mature Phase products diminish over time. Due to the terms of Limited BasicService, Progress Software strongly recommends that customers migrate to fully supported Progress Software products as soon as possible in order to maintain the highest level of support for their applications and systems.
- Retired—Products placed in the Retired Phase are not available for sale except for the purchase of additional user licenses that do not require the delivery of media or documentation. You can continue to develop and deploy applications with licensed Retired Phase products. Progress Software Corporation will NOT certify Retired Phase products with new hardware platforms, operating systems, or third-party databases. Progress Software provides possible migration paths to similar products for Retired Phase products and platforms. Since different versions of Progress Software products have varying system requirements, it is important to consider operating system and hardware requirements when evaluating your migration options.
Progress Software provides Limited BasicService support for a specified time period after the product’s retirement date. Progress Software reserves the right to adjust the cost of Limited BasicService, which will be applied upon contract renewal. Due to the terms of Limited BasicService, Progress Software strongly recommends that customers migrate to fully supported Progress Software products as soon as possible in order to maintain the highest level of support for their applications and systems.
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