Clearing alerts in bulk

OpenEdge Management provides an option to clear alerts in bulk from the Clear Alerts page, as shown in Figure 2–13.

Figure 2–13: Clear Alerts page

The Clear Alerts page displays when you select Bulk Clear on the Alert details Summary page. It consists of the Alert selection criteria section and the Comment for cleared alert(s) section that is identical to the Comments section on the Alert details Summary page.

To clear alerts in bulk, you must set up one of four options that OpenEdge Management uses to remove qualifying alerts. Table 2–3 describes these options.

Table 2–3: Bulk Clear criteria options 
To clear alerts . . .
Select . . .
By resource.
A resource name from the associated drop-down list (the default selection).
By container.
A container name from the associated drop-down list.
By alert type.
An alert type available in the associated drop-down list.
Prior to some date and time.
A date using dd/mm/yyyy format and specific time of day.

The Confirm clearing of alerts option displays as a default on the Clear Alerts page. If you retain this option, OpenEdge Management prompts you to confirm the removal of all existing alerts that meet the criteria option that you selected, as shown in Figure 2–14.

Figure 2–14: Confirm Clearing Alerts page

Click OK to remove all alerts simultaneously. Deselect any alerts that you do not want to clear at this time.

After all alerts have been cleared, a confirming message displays, as shown in Figure 2–15.

Figure 2–15: No open alerts message

The unseen alert count as noted in the menu bar next to the Alerts category will display a total of zero unseen alerts at this time.


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