Clearing individual alerts

OpenEdge Management supports clearing individual alerts.

To clear an alert through the management console:

  1. In the Alerts list displayed in the list frame, click the alert you want to clear. The individual alert page appears on the Alert details Summary page in the detail frame:
  2. Enter a comment, if you want, about the alert you are clearing.
  3. Determine if you want to use the Confirm clearing of alerts option, which is selected by default. If you retain this default option, a confirmation window appears asking if you want to clear all selected alerts.
  4. Otherwise, deselect the Confirm clearing of alerts option.

  5. Click Clear. If you retained the Confirm clearing of alerts option in Step 3, click OK to confirm that you want to clear this alert. Otherwise, OpenEdge Management automatically clears the alert and it is removed from the list and detail frames.
  6. Note: Mark Seen allows you to track who viewed each alert. The Seen by field lists the name of the user who first views the alert. When chosen, the Mark Seen button label becomes Mark Unseen, which allows you to change the seen status of the alert.


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