Investigating application performance issues
With the aid of OpenEdge Management, you can follow a simple process to identify, understand, and address performance issues. This process involves:
- Understanding your business requirements and reviewing them periodically. It is essential to have a thorough knowledge of your business needs, work practices, and acceptable and unacceptable trade-offs. With this fundamental understanding, you can use OpenEdge Management-supplied data to proactively anticipate and plan for change, minimizing the effects of system problems on your business operations.
- Defining your problem or goal clearly. Given your business and work practices, ask:
- Reviewing OpenEdge Management-supplied data to investigate and analyze your problem or goal. Use your problem definition to review OpenEdge Management-generated information to better understand your problem. Through a process of elimination, you can evaluate the data and identify components that can potentially contribute to a given problem.
- Documenting the steps you perform to address your issues, and test all documented options that you generate. Not all problems or performance issues can be resolved immediately. Maintain a log of issues and a checklist of areas investigated to solve a given problem. Review them periodically, and you may be able to improve on your original solution.
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